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Our Policies

 

WE BACK OUR PRODUCTS 100%

Please notify us within 30 days of receiving your shipment about any damages. In the event your order arrives damaged, return labels will be issued and a credit will be applied to your account. 

  • Wood has natural variance, which makes each board unique. Those are not considered defects but part of the natural beauty of the product.
  • Replacement of products past 30 days will be at our sole discretion. 

  • Anything that can be lightly sanded is not considered a defect or damaged, as is on rare occasions when wood fill is used to fill miniature holes or natural imperfections in the wood. 

  • For return reasonings that do not meet our qualifications, there will be a 20% restocking fee (non-damaged returns) 

 

TREATING THE WOOD

Our cutting boards are sanded to a grit of 220 and are shipped untreated. For an extra fee, Adeo Wood Products can finish the hardwood cutting boards with our food grade mineral oil and beeswax conditioner. Please keep in mind that walnut wood has a rougher feel compared to maple and cherry wood. The grain will raise after first wash. 

It is highly recommended to treat all of our boards immediately upon receiving them to avoid warping and cracking.

OUR CUTTING BOARDS HAVE A ONE FACE (SIDE) GUARANTEE

Please contact us to discuss our policies and our products in more detail. We will be happy to answer any questions you may have. We can be reached at (888) 250-4002.

 

 

NOT HAPPY WITH OUR PRODUCT?

 Please scan this code, submit a form online and attach the images of the damaged product.
Our customer service team will contact you as soon as possible to discuss further steps.

 
 

 

All our hardwood cutting boards are manufactured in North America. We produce our hardwood cutting boards primarily from Maple, Walnut and Cherry wood. All are natural and renewable resources, making them environmentally friendly. 

 

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Stock items ship in 3 to 4 days*
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To receive wholesale pricing, the minimum order requirement is 20 cutting boards of one of our cutting board models listed below. Most models can be ordered in either Maple or Walnut and some are available in Cherry wood.

To receive wholesale pricing, the minimum order requirement is 20 cutting boards.